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FAQ

FAQ

Get ready for your visit to the ballet!

See our FAQs about buying tickets, attending the ballet, and more.

COVID PROTOCOLS

MASKS

Currently, all patrons will be required to wear a mask, regardless of age. Masks with a valve, gaiters, scarves, etc are not permitted. Audience members who fail to follow the Front of House safety protocols will be promptly removed from the performance venue.

PROOF OF VACCINATION

Updated 9/29: Per San Francisco city guidelines, San Francisco Ballet will require all patrons aged 12 and older to show proof of vaccination to attend performances or events at the War Memorial Opera House or at 455 Franklin Street. Patrons will also be required to show a photo ID alongside proof of vaccination to enter. Patrons can show either paper or electronic documentation (including a photo of the card).

Per the health order from San Francisco Department of Public Health, children under 12 years of age must provide a negative COVID-19 test result (either PCR or antigen test) taken within 48 hours of the start time of the event or performance they are attending at the War Memorial Opera House or 455 Franklin Street.

VIEW MORE ABOUT OUR COVID SAFETY PROTOCOL

TICKETS

TICKET EXCHANGE

IN THE OPERA HOUSE